Knowledge Base

Collect a trolley (and a key to the UMSU Stores if you’ll be storing your delivery).

1. From the ground floor of the Arts & Culture building, go through the purple bathroom/basin area, through the large swinging doors, and left down the hallway to the doors outside (to the loading bay).
   
2. KEEP OPEN the loading bay doors – they cannot be opened from outside if closed!
   
3. If using the UMSU Storeroom, guide the deliverer through to the ‘UMSU Stores’ room (key required).
   

Note: you must not use a pallet jack yourself. If the deliverer is unable to assist with the delivery, please contact the Info Desk.

Let the staff at the Info Desk know if you need someone to accept the delivery on your behalf with as much notice as possible!

If you are storing food items in cold storage, follow the Cold Room guidelines as outlined in the cold storage.

• Vehicles are for drop off/collection only. Once delivery is completed, vehicles must be removed from this area.
  
• There is no suitable parking on campus for trucks or larger commercial vehicles to remain on or near campus and must be removed following delivery.
  

For any assistance, please contact the UMSU Information Desk in person or on 8344 6966.